Understand your guest experience from their perspective with surveys & guest feedback
Branded surveys reflect your look and feel PLUS customisable questions mean you get the answers you need
GuestRevu is an awesome system that introduces an innovative approach to guest feedback and online reputation management. It provides great insights along with personalised service that helps to achieve best results. We’ve been amazed how much information escaped our attention before. Thanks to GuestRevu we can now handle it effectively. We enjoy using GuestRevu and highly recommend it to everyone!
Tarek Aboudib
General Manager, Sandy Beach Hotel & Resort
Even the smallest piece of feedback can sometimes make a huge difference in our customer’s overall experience. GuestRevu has definitely simplified that path for me as a manager, allowing me to act promptly to any unsatisfied customer and any problem that I may have missed out on.
Designed to reflect your business's brand and identity, all email surveys look like they come directly from your property
Informing you immediately when you receive a new guest response to a survey or an online review is posted
Easily monitor your latest feedback and reviews and keep track of important performance indicators from your dashboard
Giving you a sense of the general sentiment and changes over time in your reviews and feedback
Providing you with a benchmark that allows you to improve and tailor your offering to remain competitive
Proactively increase review volume by including an integrated review section in your survey so that guests can publish reviews straight to TripAdvisor
Not only is the top management layer interested in what our customers are saying, but it goes right throughout the company. All our teams are interested, they all want the feedback. They want to know if they're doing a good job or not, and GuestRevu enables them to see that directly.
Kevin Charity
General Manager, Coaching Inn Group
How do guests feel about travel in the age of COVID-19? [survey ...
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