Understand your guest experience from their perspective with surveys & guest feedback
Branded surveys reflect your look and feel PLUS customisable questions mean you get the answers you need
Make sure any issues highlighted online or in your surveys are taken care of by easily creating service tickets and assigning them to right member of your team
GuestRevu is an awesome system that introduces an innovative approach to guest feedback and online reputation management. It provides great insights along with personalised service that helps to achieve best results. We’ve been amazed how much information escaped our attention before. Thanks to GuestRevu we can now handle it effectively. We enjoy using GuestRevu and highly recommend it to everyone!
General Manager, Sandy Beach Hotel & Resort
Even the smallest piece of feedback can sometimes make a huge difference in our customer’s overall experience. GuestRevu has definitely simplified that path for me as a manager, allowing me to act promptly to any unsatisfied customer and any problem that I may have missed out on.
Not only is the top management layer interested in what our customers are saying, but it goes right throughout the company. All our teams are interested, they all want the feedback. They want to know if they're doing a good job or not, and GuestRevu enables them to see that directly.
General Manager, Coaching Inn Group