All hoteliers need to listen to their guests and working with GuestRevu is a way of doing this quickly and easily. Not only do hoteliers get immediate feedback so we can find out where any action needs to be taken, but the guest is also encouraged to go one step further and add a review to TripAdvisor. We all think we know our businesses, but we rarely get to experience them from the guest's point of view. Gaining feedback quickly and efficiently is an essential part of hotelkeeping.