Case studies

See what a difference we make to our clients – from the smallest bed and breakfast to luxury groups

group reporting hotels

Europe

The Hotel Folk

Group in Suffolk, United Kingdom

David Scott from The Hotel Folk chats to us about how the use of integrated technology has benefited the group, why it’s so important to be able to share data across a hotel’s tech stack, and the ways this data can be used by multiple departments.

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Europe

CoDE Pod Hostels – The CoURT

Group in Edinburgh, United Kingdom

As a new property, driving online reviews and building a good online reputation as quickly as possible were critical for The CoURT.

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Europe

Portmeirion Village

Attraction in Portmeirion Village, United Kingdom

With pride in their Welsh heritage, and an aim to continually improve, Portmeirion Village’s management teams looked to GuestRevu to help them collect feedback from their local and international visitors.

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Africa

Oceana Beach & Wildlife Reserve

Resort in Port Alfred, South Africa

Chris Roberts chats about using survey and ORM solutions to benchmark the guest experience at his properties and see how they compare to similar properties, and pinpointing areas for improvement.

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Africa

My Pond Hotel by Stenden South Africa

Independent in Port Alfred, South Africa

MyPond is not your average hotel. In fact, it is the training ground for the prestigious Stenden Academy, where students are put through the frantic paces of the hotel industry.

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Europe

Breaffy House Resort

Resort in Mayo, Ireland

Breaffy House near Castlebar, Ireland is a large resort by any standards. Breaffy consists of over 240 bedrooms, and facilities for up to 2000 visitors, with a complement of 230 staff members. But across their wide range of facilities, one goal remains a constant for General Manager, Wilson Bird.

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Europe

Tara Lodge

Boutique in Belfast, Ireland

Tara Lodge is an award-winning property with over two decades of experience, and has held the number one spot for Belfast hotels on TripAdvisor for the past ten years.

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Europe

Point A Hotels

Group in London, United Kingdom

Point A Hotels is a young brand under the Queensway Group who aim to bring heartfelt hospitality back to the affordable segment of the industry.

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Europe

Murrayshall Country House Hotel and Golf Club

Independent in Perth, Scotland

Murrayshall Country House Hotel and Golf Club aims to be the quality country house hotel that modern day guests should expect.

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Worldwide

Providence Hospitality

Group in South Africa & United Kingdom

Providence Hospitality are a group whose portfolio covers 16 properties across the United Kingdom and South Africa.

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Europe

Shannon Springs Hotel

Independent in Shannon, Ireland

Shannon Springs Hotel, situated only five minutes' drive from Shannon International Airport, is home to the award-winning Old Lodge Gastro Pub.

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Europe

Good Hotel London

Boutique in London, United Kingdom

Good Hotel London is a property with a global reach and a focus on social issues that affect the community at large.

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Europe

The Coaching Inn Group

Group in Boston, United Kingdom

The Coaching Inn Group is an award-winning operator of coaching inns in the UK, offering seven individually styled hotels to its guests.

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Middle East

Sandy Beach Hotel & Resort

Independent in Fujairah, UAE

Sandy Beach Hotel & Resort is a 98-bedroom resort set against the dramatic backdrop of the Hajar Mountains in the emirate of Fujairah in the UAE.

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