Group Reporting

Maintain high standards across your group with feedback and reputation data

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Great guest experiences across your group don’t happen by chance

Keep track of your properties’ feedback and reputation, and maintain your group’s high standards

Monitor standards of properties across your group

  • Track overall performance for each of your individual properties, or see how they perform against one another
  • Monitor guest scores for different performance areas at each property so you can optimise your operations
  • Create service tickets to ensure issues are brought to the attention of the right people, and track their resolution


Why is this so important?


Share data across your properties to better understand guests and inform operation and marketing decisions


Access the tools you need to maintain and enhance your online reputation, and encourage more potential guests to book with you


Ensure all properties meet your brand standards so guests know they’ll have a great experience no matter which of your properties they stay at

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Enhanced operational management across the group

Make the most of your budget by using data inform operational decisions within your group and addressing any issues as they occur

  • Aggregated data

    Make more relevant changes or upgrades based on guests’ wants and needs, and track the results of changes over time

  • Unique user permissions

    Ensure your property managers, marketing managers and other staff have access to the information they need, and no more

  • Prepared reports

    Make use of weekly and monthly reports in your departmental meetings to assist with decisions and strategy

Mat Matysik, Marketing Manager, Shamwari Game Reserve
Mat Matysik
Marketing Manager, Shamwari Game Reserve

Through GuestRevu, we are able to ensure that the quality of all the lodges that fall within the reserve remain high. Every month, we receive customised guest feedback reports that form a large part of management decisions that are made day to day.

Consolidated reports – for better decisions

Automated guest feedback and online reputation management reports make life easier for your management team as well as improving communication and transparency

  • Group reports

    Monitor reports about individual properties or the group as a whole

  • TripAdvisor reports

    Track your group’s performance on TripAdvisor as a whole or by individual property

  • Delivered to your inbox

    Both full and summary reports arrive in your inbox on a regular basis


Have questions?

Feel free to give us a call or leave us a message and we can chat about your property's needs.

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Let us give you a walk through of how GuestRevu works to help you improve your guest experience.
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Want to learn more?

Download some of our free resources to see how you can help your property achieve success!