We don’t believe in a “one size fits all” approach, and so our pricing is tailored to fit your business.
Whether you are a small boutique hotel, a group of serviced apartments, a chain of restaurants, a tour operator or an activity provider, GuestRevu has a set of features and pricing that will fit your requirements.
Best of all, GuestRevu doesn't lock you into any long term contracts – even if you choose the discounted annual payment option, you're free to cancel at any time, and we will refund the balance of your payment.
Please note: Property groups with more than 5 properties or more than 200 rooms should contact our sales team directly for more accurate pricing.
Designed to reflect to your business's brand and identity, all surveys look like they come directly from your property
Receive an email as soon as a guest responds to a survey or an online review is posted
Easily monitor your latest feedback and reviews and keep track of important performance indicators from your dashboard
Consolidated guest scores
Gauge general sentiment and changes over time in your online reviews and direct guest feedback with a consolidated GuestRevu Rating
Regular email reports
Get insights based on your data to see where you’re exceeding expectations and what still needs to be improved delivered to your inbox weekly or monthly
Be alerted immediately if a guest give you a score lower than the standards you set
Improve and tailor your offering to remain competitive by keeping an eye on your chosen competitors
Our Platinum Partnership means guests can easily publish reviews straight to TripAdvisor from an integrated review section in your surveys
Quickly and easily create tasks, assign them to staff members, keep track of priorities and monitor performance
Get more responses by allowing guests to leave reviews on the go with mobile-friendly surveys that look great and work well, no matter what device they are viewed on
Google Reviews integration
Increase review volume on Google and positively impact search rankings by encouraging guests to go straight from your survey to Google Reviews
Reduce your workload by sending surveys automatically after checkout with Property Management System (PMS) integration
See at a glance how many of your guests left positive, negative or neutral reviews online
Group Property data
Monitor the scores that guests give to different areas of service at each property to optimise your group operations
Send guests different surveys depending on stay length, room number or type, activities engaged in, or any combination of factors captured by your PMS
Let guests choose which language to view your surveys in so guest insights don’t get lost in translation
Our support team is here for you no matter how big or small the issue. Contact them via phone, email or online chat
Pre-Stay and In-Stay surveys
Find out from your guests how you can make their stay even better before they arrive, and check you have met expectations while they are still with you