Pricing

We don’t believe in a “one size fits all” approach, and so our pricing is tailored to fit your business.

Whether you are a small boutique hotel, a group of serviced apartments, a chain of restaurants, a tour operator or an activity provider, GuestRevu has a set of features and pricing that will fit your requirements.

Fair Price Promise

While we continue to put a lot of work into making sure that our pricing is fair in all regions, we cannot be 100% sure. For that reason we would like to make a Fair Price Promise to you – if you have been quoted less for the same product or service from someone else, we will match that price for you.


Best of all, GuestRevu doesn't lock you into any long term contracts – even if you choose the discounted annual payment option, you're free to cancel at any time, and we will refund the balance of your payment.

Please note: Property groups with more than 5 properties or more than 200 rooms should contact our sales team directly for more accurate pricing.

Pricing Calculator

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Your Personalised Pricing

Basic

Payment options

Once off setup fee: R325.00

Monthly

R325.00
Average cost per room/month: R45.14

Annual

R3250.00 (Save R650)
Average cost per room/month: R45.14

Includes

  • Customised guest feedback questionnaires
  • PMS integration*
  • Online and email data and reports
  • Online, phone and email support
  • Online reputation management
  • Group reporting

Professional

Payment options

Once off setup fee: R325.00

Monthly

R325.00
Average cost per room/month: R45.14

Annual

R3250.00 (Save R650)
Average cost per room/month: R45.14

Includes

  • Customised guest feedback questionnaires
  • PMS integration*
  • Online reputation management
  • Three competitors
  • Online and email data and reports
  • Online, phone and email support
  • Group reporting

Group

Payment options

Once off setup fee: R325.00

Monthly

R325.00
Average cost per room/month: R45.14

Annual

R3250.00 (Save R650)
Average cost per room/month: R45.14

Includes

  • Customised guest feedback questionnaires
  • PMS integration*
  • Online reputation management
  • Three competitors
  • Online and email data and reports
  • Group reporting
  • Online, phone and email support

*Though integration with most partnered Property Management Systems and other hospitality technology providers comes standard with GuestRevu, integration with some PMS providers may incur an integration fee, either charged by GuestRevu or by your PMS provider or other hospitality technology provider, depending on their pricing structures and models. Please note that if you purchase GuestRevu through a third party, prices may vary slightly. Pricing for very large hotels or hotel groups is done on a case-by-case basis and will vary from pricing reflected on this calculator. To get a formal quotation, please contact us at sales@guestrevu.com.

Powerful features to save you time

Branded surveys
Designed to reflect to your business's brand and identity, all surveys look like they come directly from your property

Instant notifications
Receive an email as soon as a guest responds to a survey or an online review is posted

Easy-to-use dashboard
Easily monitor your latest feedback and reviews and keep track of important performance indicators from your dashboard

Consolidated guest scores
Gauge general sentiment and changes over time in your online reviews and direct guest feedback with a consolidated GuestRevu Rating

Regular email reports
Get insights based on your data to see where you’re exceeding expectations and what still needs to be improved delivered to your inbox weekly or monthly

Real-time alerts
Be alerted immediately if a guest give you a score lower than the standards you set

Competitor data
Improve and tailor your offering to remain competitive by keeping an eye on your chosen competitors

TripAdvisor integration
Our Platinum Partnership means guests can easily publish reviews straight to TripAdvisor from an integrated review section in your surveys

Service tickets
Quickly and easily create tasks, assign them to staff members, keep track of priorities and monitor performance

Mobile-friendly surveys
Get more responses by allowing guests to leave reviews on the go with mobile-friendly surveys that look great and work well, no matter what device they are viewed on

Google Reviews integration
Increase review volume on Google and positively impact search rankings by encouraging guests to go straight from your survey to Google Reviews

PMS Integration
Reduce your workload by sending surveys automatically after checkout with Property Management System (PMS) integration

Sentiment analysis
See at a glance how many of your guests left positive, negative or neutral reviews online

Group Property data
Monitor the scores that guests give to different areas of service at each property to optimise your group operations

Multiple surveys
Send guests different surveys depending on stay length, room number or type, activities engaged in, or any combination of factors captured by your PMS

Multi-language surveys
Let guests choose which language to view your surveys in so guest insights don’t get lost in translation

Caring support
Our support team is here for you no matter how big or small the issue. Contact them via phone, email or online chat

What our clients have to say

Kevin Charity
CEO
Coaching Inn Group

“GuestRevu provides us with intel directly from our customers, which is invaluable. We are able to drill down to each and every comment to really get to the crux of what the guest experienced, and deal with it in the right way.”

Tarek Aboudib
General Manager
Sandy Beach Hotel & Resort

“I would highly recommend GuestRevu, as it truly allows you build that open bridge between management and customers, and get on a more personal level with your guests and see things through their eyes”

Bianca Grobbelaar
General Manager
The Royal Guest House

“If you only have a public platform to work with, responding to a guest on that page becomes a public debate, not a private conversation. You get no monthly report, no trends, no options to compare results, no filtering”

Want to find out more but not ready for a commitment?     Request a demo    Download the brochure

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