Every day, our clients are delivering amazing guest experiences, improving their online reputations and using insights from feedback to increase their revenue
Here are a few names you may recognise ...
We have been using GuestRevu for the past few months at Breaffy House Resort and now find it invaluable in so many ways, from being able to bring all reviews together from so many different sites so you get a fair and honest reflection of your service and standards, to now using it as our starting point on staff training by working on the negative guest feedback that reappears regularly. We are definitely big fans!
Online reputation management is the future for all industries, especially hospitality. Using GuestRevu as a tool enables us to communicate with guests in an easy way that leads to positive feedback to either work on and/or share with the online community. It forms part of our training plan, together with mystery guest visits. Standards! Standards! Standards
This tool has been even more useful in the last few weeks as we took our annual holiday and were able to send out the questionnaire after we returned and get feedback on our temporary managers. It is very good at prompting useful feedback and getting TripAdvisor reviews.